Privacy Policy
Effective Date: 24th August, 2024
TLDR? Click here for a short version >>
At DigiWinc, we are committed to protecting the privacy of our clients, website visitors, and users of our services. This Privacy Policy outlines our practices and procedures for collecting, storing, and using personal data, in compliance with:
- General Data Protection Regulation (GDPR) - EU
- Australian Privacy Principles (APPs) - Australia
- California Consumer Privacy Act (CCPA) - California, USA
- Personal Information Protection and Electronic Documents Act (PIPEDA) - Canada
- Information Technology Act, 2000 (India) and the Data Protection Bill, 2019 (India)
- Data Protection Act 2018 (DPA 2018) - UK
- Privacy Act 1988 (Cth) - Australia
- New Zealand Privacy Act 2020 (NZPA) - New Zealand
- Hong Kong Personal Data (Privacy) Ordinance (PDPO) - Hong Kong
- Singapore Personal Data Protection Act 2012 (PDPA) - Singapore
- Other applicable laws and regulations
1. Information We Collect
We collect and store the following types of information:
- Client Information: Name, email address, phone number, and other contact details provided by clients through our website, email, or phone.
- Website Usage Data: IP address, browser type, operating system, and pages visited on our website, collected through cookies and website analytics tools.
- Project Information: Project details, including project scope, timelines, and requirements, shared by clients with us.
- Communication Data: Emails, phone calls, and other communications exchanged between us and clients.
2. How We Use Your Information
We use your information for the following purposes:
- Providing Services: To deliver web design, development, and related services to our clients.
- Communication: To respond to client inquiries, provide project updates, and communicate about projects.
- Marketing: To send newsletters, promotional materials, and other communications about our services and company news, subject to your consent.
- Website Improvement: To analyze website usage data and improve our website's user experience.
3. Legal Basis for Processing
We process your personal data on the following legal bases:
- GDPR: Article 6(1)(b) - Contractual necessity; Article 6(1)(f) - Legitimate interests.
- APPs: Section 9 of the APPs - Collection of personal information.
- CCPA: As necessary to provide services, communicate with clients, and improve our website.
- PIPEDA: Section 7 of PIPEDA - Collection of personal information.
- Indian Law: Section 3 of the Information Technology Act, 2000 - For the purpose of providing services and communicating with clients.
4. Sharing Your Information
We may share your information with:
- Subcontractors: We may share project information with subcontractors or third-party service providers to deliver services to our clients, subject to contractual obligations to protect your data.
- Partners: We may share client information with partners or collaborators to provide joint services or promotions, subject to your consent.
- Authorities: We may share information with law enforcement or regulatory authorities if required by law.
5. Data Protection
We take reasonable measures to protect your information from unauthorized access, disclosure, or loss. These measures include:
- Secure Servers: Our servers are secured with industry-standard security protocols and firewalls.
- Encryption: We use encryption to protect sensitive information transmitted over the internet.
- Access Controls: We limit access to authorized personnel and use secure authentication and authorization procedures.
6. Your Rights
You have the following rights regarding your personal data:
- GDPR: Right to access, rectification, erasure, restriction of processing, data portability, and objection to processing.
- APPs: Right to access, correction, and erasure of personal information.
- CCPA: Right to know, right to delete, right to opt-out of sale, and right to non-discrimination.
- PIPEDA: Right to access, correction, and erasure of personal information.
7. Data Retention
We retain your personal data for as long as necessary to provide services, communicate with clients, and improve our website. We will delete your data upon:
- GDPR: Expiration of the purpose for which it was collected or 2 years from the date of collection, whichever is earlier.
- APPs: As per the applicable laws and regulations.
- CCPA: 2 years from the date of collection.
8. Cookies and Tracking
Our website uses cookies and other tracking technologies to collect website usage data. You can manage cookies and tracking by:
- Browser Settings: Adjusting your browser settings to block or accept cookies.
- Opt-out Tools: Using opt-out tools provided by third-party analytics services.
9. Data Breach Notification
In the event of a data breach, we will notify you:
- GDPR: Within 72 hours of becoming aware of the breach.
- APPs: As per the applicable laws and regulations.
- CCPA: Within 30 days of becoming aware of the breach.
10. Updates to this Policy
We may update this Privacy Policy from time to time. We will notify you of changes by:
- Website Posting: Posting the updated policy on our website.
- Email Notification: Sending an email notification to clients and subscribers.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us:
- Email: [email protected]
TLDR;
DigiWinc Privacy Policy (Short version)
We care about your privacy. Here's how we collect, use, and protect your personal data:
What we collect:
- Name, email, phone number, and other contact details
- Website usage data (e.g., IP address, browser type)
- Project information and communication data
How we use it:
- To provide services and communicate with you
- To improve our website and services
- To send marketing materials (if you consent)
Who we share it with:
- Subcontractors and partners (with contractual obligations to protect your data)
- Authorities (if required by law)
Your rights:
- Access, correct, or delete your data
- Opt-out of marketing materials
- Know how we use your data
Data protection:
- Secure servers and encryption
- Limited access to authorized personnel
Changes to this policy:
- We'll update this policy if our data practices change
- We'll notify you of changes
Contact us:
- Email: [email protected]
By using our services or visiting our website, you agree to this Privacy Policy.
Note: Although, we have taken extreme measures to ensure both versions remain as close in their meaning as possible. Yet, if there is any confusion or misalignments between the two versions, the detailed and complete version of the privacy policy shall be considered valid.